Shipping & Returns

Last Updated: June 17, 2026

Shipping Policy

Ego Wellness Research strives to process and ship orders as quickly as possible.

Processing Times

• Orders are typically processed within 1–3 business days.
• Processing times may vary during periods of high demand.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping

Tracking information will be provided once an order has shipped.

Delivery times are estimates only and are not guaranteed.

Ego Wellness Research is not responsible for carrier delays, weather events, customs delays, or other circumstances beyond our control.

Returns & Refunds

Due to the nature of research products, all sales are final.

We do not accept returns of opened, used, or delivered products.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

• Order number
• Description of the issue
• Photographs of the product and packaging

We will review each claim and determine an appropriate resolution.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Ego Wellness Research is not responsible for lost or stolen packages.

Customers are encouraged to ensure a secure delivery location.

Contact Information

For shipping or order-related questions, please contact:

Ego Wellness Research
support@egowellnessresearch.co